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De Escalation

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Introduction

 

De Escalation is designed to teach staff and carers in high-risk fields the tools to identify, manage and de-escalate confronting situations and scenarios they may encounter in their line of work.

 

This course would be beneficial for health professionals, businesses who work with high needs NDIS clients and workers of any sector who often encounter clients with a history of mental health illness.  

Field Sunset

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Study Format options:

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  • 1 Full Day Session

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  • 2 Half Day Sessions 

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How to Identify early signs, symptoms, and triggers

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How to manage the body’s three primal responses (Fight, Flee & Freeze)

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Verbal and non-verbal communication techniques

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How to actively listen without judgement

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How to ask open ended questions

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How to build effective and enduring trust

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How to keep yourself safe

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How to set emotional boundaries

Topic Covered:

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Developing Mental Health

Problems Covered:

Depression

 

Anxiety

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Substance use problem

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Psychosis

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Who Should Attend?

This course is best suited towards staff or carers working in areas with high-risk clients. This course is beneficial to health professionals, community organizations, or businesses working with high needs NDIS (National Insurance Disability Scheme) clients. 

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