Join us 22 & 29 July for The Little Reset 6pm (1hr)
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Principal Master Instructor
"The smallest act of kindness is worth more than the grandest intention." – Oscar Wilde
Communication Under Pressure
Introduction
Be it either our personal or professional lives, sometimes we encounter aggressive communication that results in feeling misunderstood, undervalued, or under-appreciated. This course will teach participants to handle uncomfortable and threatening communication through identifying triggers and risks, building stronger relationship and learning how to de-escalate potential conflicts.
Who Should Attend?
This course is best for workers and individuals who work with high-risk groups and often find themselves in high pressure situations.
Topic Covered:
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How to set boundaries and manage empathy fatigue
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How to actively listen without judgement
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How to identify and understand different communication styles and resolve conflict
